The Ascension Portal

Accelerate Your Awakening

The purpose of the Ascension Portal is to provide a unique, powerful heart-centered healing community for people who are committed to spiritual growth, personal development, and reaching their full potential in this lifetime while inspiring others to do the same, demonstrating that it is possible to be successful, awake, happy and fulfilled, no matter what the personal history or circumstances. We aim to become one of the world’s largest communities of empowered, spiritually awakened, heart-centered, fulfilled people inspiring global wellbeing, stability and peace.

Your Subscription Includes 

The Weekly Healing Ceremony

Spend 2 hours every Saturday with Niki in the live healing webinar where she provides in depth further training and guidance on all 7 secrets to ascension and participate in a powerful 30 minute group meditation

New meditations every week!

Each week Niki releases a new meditation available for streaming in the Portal, with over 20 categories of music including piano, flute, electronic, chanting to Native American, Japanese and Indian themes

Weekly Zoom Calls

Join the popular live Saturday Zoom calls for sharing your experience with fellow Portal members live, and to volunteer for a Hot Seat where the coaching team provides live coaching during the call

Ascension Teachings Program

Access crucial training videos on the tools and challenges of Ascension, with links to all related up to date healing ceremonies and access almost 90 interview with world-class speakers from the Trauma Mind-Body Superconference

Divine Pendulum Testing Program

Access pendulum training videos and join the volunteer live Wednesday pendulum testing group where every other week, we test 15 questions on fascinating topics and Niki provides feedback on the accuracy of the group results to build competence and confidence in your abilities. 

Access to the weekly Healing Ceremony Archives!

Access to replays of all the Saturday weekly healing ceremony sessions since the beginning of 2022. All important Healing Ceremonies are highlighted and categorized into the 7 themes/secrets of Ascension

Private Members Forum

Join  100s of people in the Private Members Forum for support and community, members share their progress, inspirational experiences and information,  challenging experiences, and much more to stay connected.

Live Q and A

Join the Live Q and A segment on the Weekly Healing Ceremony with Niki to ask questions about all aspects of Ascension covered in the 7 core Secrets to Ascension. Questions are submitted in the member’s Forum in advance.

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What People Are Saying

I just wanted to write and tell you how much I appreciate the healing circle and how much it meant to me. I’ve had some major emotional shift, and often feel joy and peace in a way I’ve never experienced before. I now understand why I came to this planet in a way I never did before. Sometimes during meditations I feel so much happiness and love it seems my heart will burst. These are new experiences for me and have been incredible guess and I can’t thank you enough for them. I’ve done the meditations every day since mid November, when I first discovered your circle, and only missed three or four times. I’ve also brought three friends to the circle and they’re all enjoying it. I can honestly say that this is The most important thing I’ve done in my life… And I’ve done a lot of things! I think, throughout the Covid craziness, I would’ve been totally lost without it. So thank you, thank you, thank you, thank you, thank you!

Joanne W

 I must say, after being on the Sound Healing calls every single Sunday since they began, I have let go of and healed deeply held parts of my life. Thank you for your commitment to all of us. It has changed how I look at life( mine), how I interact with family and friends, and my personal priorities. I wouldn’t have believed it all possible before the Sound Healings! You and your compassion are truly a gift to my life. Blessings for a Happy, Healthy New Year!

Ginny M

Thanks for the healing circle it really has transformed my life not necessary from the outside but spirituality and emotionally i am a completely differently person and the love i am starting to feel in my heart for myself/others and life again Im really grateful for, i do the meditations daily i have severe history if early abuse so can definitely advoctate that the meditations are really good for me and life changing, its exciting that ive only just started too!

Sara H

I want to thank Niki for the transformation and miracles I have experienced since starting the  healing circle since September. My physical body, CFS and fibromyalgia is improved. I have been detached from my body for 72 years.  My attachment trauma and complex trauma in my childhood is slowly improving. I am an identical twin , highly sensitive, empathic and have an ET soul. My miracle is finally starting to love myself. I really have no words to express my gratitude to Niki . Living in the presence is my goal for peace and calm and self love for myself and others. Thank you again,

Barbara D

I am one of your students who joined in September. I knew all my therapies to date were not getting to the root of my healing from both my generational DNA or from my childhood were being healed. I have been on a Spiritual path since the early 70’s, but I wasn’t finding my true path, till you showed up with your Healing Circle in September and I knew I found it then. Your knowledge vibrates my excitement to learn and grow, your love and compassion shows me how to heal all past wounds, and your Ascension path, teaches me where I want to be on this physical planet. When I joined you, I was broken, lost my major contract with a major big firm as a Fashion & Textile designer, when Covid showed up. Having a compromised immune system for 36 years now and have had, SIBO, Chronic Asthma, Cardio myopathy, the list is long and debilitating. Then you showed up with your Healing circle and I knew this is exactly what I needed to find myself through this maze of emotions, confusion and fear of where I was going. I can say doing your weekly Teaching and Healing Circle and meditation for the last 10 months, have shifted me so much that I am not the same person I was back then. I am so centered, confident, more open to love, happiness, and my health is the best it has been in 72 years of my life. I have never had a teacher in the 72 years of being on this planet, but your teaching for me is about knowledge, Love , healing, forgiveness, and so much more, and this is what I have been looking for all these years and you showed up exactly when I was 100% ready to receive your gifts. I had my monthly nurse come today and when she did my BP, it was 100 over 60, that is so different to my usual of 135 Systolic over 80 Diastolic, so I know that I am on the right  path to healing. With Gratitude for your arrival in my life. Namaste, Love & Light,

Donna S

Firstly I would like to say how greatly appreciate your weekly healing circle and how sorry I am that I wasn’t in the group from the start. Let me tell you a bit about myself and how you helped me. When I joined the group at last I found a ground to stand on, a language that I could understand as if you were speaking my language and playing the same notes. I felt I was numbed and suddenly started to feel again. I can see and feel that after all these years I have found my path again. I am supper excited even though I know this is just the beginning but already in a short few months since I joined have seen and felt a lot of positive changes. I feel my old me has come to life again. I thank you so much Niki for all the time and effort you put in with so much love and care to help everyone in the group. Lots of love and a big hug

Shaheen H

I really want to thank you. I’ve learned so much. It’s like a dream really. I’ve led a spiritual life with its ups and down and really so many doors felt closed to me. The thought of awakening and being free felt like too much to ask for. Now the doors have been flung open and we live in this time of infinite possibility. With my severe ME and some karma I’m going through I look forward to continue working with you. Since I started listening to you miracles have taken place. I am now living in a brand new apartment with lake and valley views and today I got a quantum edge 3 electric wheelchair named q in pink and black which will give me so much more freedom. The most amazing thing is I feels like I’ve crossed the river to the other side. That the nonphysical in me is now truly my home (with some hiccups) in all of its infinity. And love. Do your meditations everyday with my rests. Have my harmoni pendant. Blessings love and light to you Niki

Laura P

First of all, thanks for your generosity and wisdom you shared with us during these months. My experience in the Healing Circle was wonderful. I started in January. Your webinars were mind blowing for me. First, I only did your meditations several times a week and listened your explanations and Q and A sessions. I didn’t have such strong experiences during meditations as some other members of our circle had but it was always a purifying experience for me. I noticed that with your meditations I started to feel more the energy flow throughout my body, sometimes even some emotions trapped in my energy meridians and to understand better the blockages I had in my 5th chakra. The last month I started to repeat the commands. I noticed a lot of subtle changes. Anyway, now I feel better than ever. I’m more radiant and intuitive, I have more energy, feel stronger emotionally, less reactive and my relation with my adolescent son is excellent now (after your wonderful advice to not try to resolve his emotional traumas, let him find his way on his own and just keep working with my own emotional staff). Thank you again for all you have done for us! Love!

Marina F

Who is Niki?

Niki is a renowned Spiritual Teacher and Personal Development coach who inspires people to realize their full potential no matter what their personal history or circumstances.

An internationally acclaimed, award-winning functional health practitioner, speaker and summit host, Niki has spoken on over 50 online healing summits reaching over 1 million people world wide.

Niki’s vision is to create one of the world’s largest communities of empowered, spiritually awakened, heart-centered, fulfilled people inspiring global wellbeing, stability and peace.

Learn more about Niki

What People Are Saying

“I’ve been listening to your weekly sound healings almost since the beginning last Fall. A kind of depression I’ve had since my teenage years has vanished completely. Something no amount of bodywork or energy healing was able to touch. Also gone are feelings of anxiety and fear that would keep me off balance often. I could meditate or temporarily relax using various methods but it would return. I am grounded and calm even with everything happening in the world. I feel like my positive peaceful self without having to fight with these other emotions. I can notice reactions and allow them to pass. Like you say, each time I listen to the meditations the experience is different and healing in a new way. With the Ascension meditation I have some amazing journeying experiences. Today’s group session brought calm and clarity and relaxation on a deep level. I just wanted to reach out and say thank you. This has been a miraculous shift for me and I look forward to continuing the process!In Gratitude,”

Jane A

First, I can tell you that you and your weekly sessions saved me from a nervous breakdown, truly. Second, having your healing circle to listen to on a weekly basis was so important to have some structure during such an uncertain time/space. Third, having free access to all your meditations was so helpful during unsettling financial times. Thank you hardly seems strong enough but I believe you know how grateful I am ( as well as many others!!) I was able to listen to and do your field clearance ( mornings) and ascension ( going to bed) meditations almost daily. I also used the self-love and health ones intermittently. The effect for me was calm and trust in the middle of physical and emotional trauma, sadness and fear for what my daughter and little grandson were living ( and still are).  While their living situation has not yet changed, your healing circle afforded me clarity that we are all on separate journeys and that I can love and support them unconditionally on theirs while not interfering or rescuing and taking care of myself on my journey.  I have been able to come back to me ( instead of not sleeping well, obsessing about them, worrying about the future, not being present to my life with my husband, etc). I have also been able to stay healthy during this very challenging time which was a tremendous concern because of the added stress ; my annual blood work from my cancer treatment center was perfect and I continue to be cancer free from chronic lymphocytic cancer since Feb 2016😃.  I have told many people I love about your healing circle Thank you for shining an amazing light on this world.  I am beyond grateful! Much love and light😘✨🦋

C McCall

I love having all these powerful Commands! You have changed my life for the positive in such a short amount of time! So grateful 🙏🏻😇💕 I have shared your meditations and Healing Circle with many friends and clients! I’ll write you some amazing stories about how I have been using the Commands to heal Rescue Horses!! Incredible!!!! Love, Light, Hugs & Blessings,

Lauren HW

I have been following you for years, and doing the meditations since September.  I have seen a lot of synchronicities start happening in my life.  A lot of the stuckness on a financial and mental level that lasted for 10 yrs has lifted.  I definitely notice a shift and am sooo grateful.  A lot of it is hard to pinpoint the details but there is clearly a shift/change for the better and with a different energy – even with doing the commands that amped everything up.  Thank you for all you do!

M Bernard

So yes, I’m super grateful you’ve come into my life!! (since Feb. 2021) I’ve been on a very committed ascension path for a few years and it seems that your program is quite possibly the lynchpin I’ve needed to step from the precipice I’ve been waiting to step from for what seems like forever!  There have been positive energetic changes at home in the past couple of months… Among these lovely victories, my three teenage / adult sons are rising alongside me, they are changing too and they have no idea I’m doing this work. Our home is more peaceful as I have gained this insane ability to neutralize conflict and connect with them more deeply — they gravitate to me like little honey bees and they are at the age where they would be running away! It fills my heart!  With your program, commands have taken a front seat to what my traditional daily work was: clearing emotional blocks, past life regression, etc.  Your program has honed my work so I’m not so scattered with trying to identify every single energy and darkness individually (a huge amount of work!). I have also honed my discernment.  I made a ‘100 Days’ chart a couple of weeks ago which tracks my daily work (might be helpful on the platform for people) with the goal of a minimum of 1 hour each day of commands / sound healing (which I’ve exceeded daily), as well as daily yoga, silent meditation, and the detox work… and the tracking of my Merkabah. Finding you has been a gift Niki! Thank you again.

T Merrick

I just started these sessions a couple of months ago. It is really special to see the folks from around the world to get together and wish the world for healing, peace and joy. I think the world needs more of these sessions. You are amazing person for doing this and one of the few professional that can pull it off as well as you do. Thank you for all you do for the betterment of people.

K.C.

I started listening in December, just to the Sunday evenings. Every week something in me changes. I had a big crying session last week that definitely released something. But from the very start the meditations have been marvellous and shown me things I could only imagine – or even not imagine! So enormous thanks to you Niki. Lots of love and healing light 🙏

Rosemary M

I have been a dedicated participant from your first Healing Circle in September 2020 until now, and wish to thank you from the bottom of my heart and the depths of my soul, for sharing your invaluable teachings and wisdom.  After 15 years of illness, including two bouts of cancer, autoimmune disease, and fibromyalgia, you have given me hope for complete physical healing and genuine spiritual ascension.  I am truly and deeply grateful. 

Kristin R

 I have been meditating(all 4) since September at least once a day and tune in to your healing circle. My 2 favorite experiences are: After my first meditation back in September I went out to living room and before I sat on the couch I got a wave of energy that went throughout my body….it was really subtle and gentle and felt good.  The next experience happened a month or so into my meditations.  I got a very sharp pain in my hear t(kinda like a knife stabbing me in my heart) with a thought that told me my mom was depressed(she passed away about 27 years ago) and then the pain disappeared. I get a pain that will rotate through different areas of my body and disappear.  I get thoughts that tell me what to do with issues that come up.  Also a past emotion from childhood has disappeared. ( My family excludes me from activities and I was emotionally attached to this.)  There is a gal that treats me the same way my family does and I would be very uncomfortable around her and allow her to take my power away……well not any more. I have no past emotional feelings and noticed how I took my power back while around her.  I am aware of my feelings, (this is new)  acknowledge them and let them go!!!  I am sooo excited about my growth! I have said for many many years I want happiness and money!! I see your glowing exuberance and want to feel that inside just like you! Anyway I have learned so much from listening to your Healing Meditation Circle.  You are Awesome!!! Ascension is awesome!

Deb W

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Frequently Asked Questions

What's the cancellation policy

You can cancel your membership at any time and you won’t be charged again. There are no refunds if you have paid for monthly or annual membership.

Where does the weekly healing ceremony take place?

The weekly healing ceremonies are available live online via the comfort of your own home via our webinar meeting software every Saturday at 1pm EST USA 10am Pacific. Replays are available in the portal within 12 hours if you cannot make it live.

What People Are Saying

“I am so grateful for these archives! Sundays are always packed with taking care of family members, so it is wonderful to have these recorded and ready for me when I need them. I LOVE LOVE LOVE these meditations so much and they have really helped me with my stress and anxiety. Thank you so much,Many Blessings to you!”
Alex D

“I just wanted to thank you from the bottom of my heart for the peace, serenity and hope you have brought to my life. I feel your soul while meditating and it’s so beautiful and powerful I can’t wait until it’s Sunday again. I honestly feel so much energy from all the participants, it’s amazing.”
Louisa T

“I have been listening to the Self-Love Meditation. I have begun to realize how much I don’t love myself due to lots of trauma early on in my life. However, with this meditation, I have seen that it is possible to live in the present moment and be released from the negative feelings & emotions of my past. It is possible to really love my self from my soul. I can now release the disconnection feelings I previously held onto. This has paved the way for me to have an openness with my therapist as never before. I am now working through issues where previously I was stuck in shame & guilt to the point that I was unable to have a meaningful dialogue with her. Now things are coming to the surface where I can face my deepest fears & be released from them. Thanks so much for making this available to me!”

Victoria S

“Many heartfelt thanks for the Healing Circle, that I have been participating in ever since the start in September 2020, and I have attended every single session! I have improved SO MUCH by now. Thank you! I was depressed, quite a lot at times. Childhood trauma, traumatic head injury, relationship traumas, brother passing at 43 to pancreatic cancer 19 years ago, and other traumas. I had anxiety, and a couple of panic attacks after major injuries and surgeries. All of that has been long gone, thanks to the program!!! I am feeling great! Never ending THANK YOU VERY MUCH for your teachings, guidance and all that you do! Kind regards and bright blessings,”

Maria L

I have been telling people how much I am LOVING the healing circle and mediations. I have my daughter and my clients doing them as well and seeing amazing results. I have been doing the mediations daily for months, while walking (grounding) on the beach. It has truly been life changing for me! I am so much more able to handle and deal with stress and keep negative energy away from around me. That has been hugely helpful for me personally as an empath and a healer. I am also really diligent with the divine muscle testing and get amazing amounts of feedback and energy coming through. Thank you for all that you do Niki!! Take care!

Karen S

“I want to start off by thanking you from the bottom of my heart for sharing with us your love, knowledge and your wonderful teachings.  I am so excited that you have come into my life.  I found out about you from my sister who sent me a master class that you were on. I went to your website and downloaded the Self Love Meditation in September 2020.  People have shared that they have spontaneously cried during massages… I never have! But I have to say I was surprised when I cried the very first time I listened to your Self Love Meditation! I couldn’t stop crying, I have never heard such truer words! Thank you for your creation of that meditation!!I have been separated for one year from my common law husband of 20 years,  After our separation I had a lot of anger until around the Xmas holidays 2020, and then towards the end of January I didn’t have that anger towards him, but more compassion. And I think that was a result of your Self Love Meditation! My therapist is impressed by my growth and changes so far. And I believe it is due to the Healing Circle. I am presently living in Los Cabos Mexico and selling real estate, it has been my busiest year in 14 years of doing this job.  I think I would have to say the biggest change with me is I feel much more confident living alone and actually figuring out what it is like to be me!!  And I feel the major reason for the change is from doing the meditations and participating in the Healing Circle.  I actually I think I like living alone, I am less afraid, and feel more trusting of myself and what I want, and that it is okay to want to be happy and have my own interests at the forefront of my life!  Thank you so much for helping me realize that! Niki, thank you for being you, and sharing your journey with us!  I hope one day I can give back to the world in some way what you have given to me… even if my learning with you stopped today, I am forever grateful and happy to cross paths with you!! Kindest regards

Sheila V

“I am 73 and I suffered from chronic fatigue, sleep issues, and anxiety. I did the Self Love meditation daily for 3 months just as you had advised and definitely felt a shift. I went on-line to look for a new place to live (it seemed as if some fear/stuckness/anxiety had cleared).  There were things I wanted in my new place that I thought would be difficult with the budget I had put together.  After just 2 days of searching, I came across a possibility and made arrangements to go see it.  I knew the minute that I walked in the front door, that it was exactly what I was looking for.  Simply amazing!!!  From January to the end of March, I completely, BY MYSELF, cleaned out a 4 bedroom, 3 car garage house of 35+ years of marriage, 25 years of children stuff and moved and set up a new home.  I really do not know how I did it.  I fought through my fatigue.  I found that my fear had been replaced with sheer determination.  There seemed to be a direct link to the work I had done on your program. All through your program I have seen how this work can profoundly change one’s life and I have SO wanted to change mine.  Some days are a struggle to get through but others have a flow that I have never experienced (answers come to problems, I see and hear more clearly and I like who I am becoming).  I am looking forward to the next chapter in the ascension portal — I can see into the window of possibilities for a new life for myself. It is with so much gratitude to you and your team that I want to thank you

Rachel S

“Firstly, thank you for initiating this program, I feel it has helped me immensely, and I’m definitely a different person like others have said…. I’ve tuned in every Sunday or caught up on the replay if I missed it. I can say that lately I’ve felt more calm and grounded. Paying attention to my breathing is paying off, and I’m able to stay in deep breathing longer and notice when it starts moving up or my diaphragm getting tighter… I don’t as easily fall into anxiety mode, and I believe my stress level has decreased. I’m committed to this progress as I feel I’m on the cusp of something great. Thank you again for offering your guidance, I’m so glad I found you! 

Natasha O

I’ve been listening to one of the archives everyday for the last 6 weeks and watch live when I can. After two weeks of doing the meditations daily I woke up one morning and felt so relaxed – like I was on holiday in Jamaica. I realized that the pain and stiffness in my neck that I had been carrying for years from a frozen shoulder had disappeared totally. I felt so different, so relaxed, it took me days to get used to it. I am so grateful – I had tried lots of things to relieve the stiffness but nothing worked. I realise that the consistency of doing the meditations every day, sometimes twice daily, as well as some commands has changed my life and help my body heal and feel normal again. I have also noticed that my aura has become stronger – i have been practising looking at my hands each night and have noticed the difference.  Thank you for wonderful healing circle 

Wendy M

I jumped into the Sunday group meditations back in Nov.2020 and havent missed one Sunday! I also listen to the meditations during the weeks…i especially luv the Field Clearance. I also do about 50 min. a since of the ascension, abundance, healing and grand protection work. Wow, so during the group sunday healings (and they have gotten very powerful, dont know why:), my body will go through interesting muscular movements. Sometimes, like last Sunday, the muscles in my face just started moving for about 30 seconds…i couldnt stop it , lol. Anyway, it always feels so good and i smile. There are certain frequencies in your meditations that makes a clicking sound in my ear…so interesting;)  Also, the images are incredible as you guide us through the F.C and Ascension work…wowza..I have some lymphatic fluid issues…i have noticed that there is less, i had been adding the physical healing of it in my transmuting. And, my sleep is getting deeper as well. Overall, much more calm and peaceful for sure…and the pendent feels so good when i put it on..thanks for everything.

Robin A

Since you started the weekly healing sessions, I believe that I’ve only missed one. I look forward to these sessions, as I have always found them very calming and comforting. When you mentioned that they heal attachment trauma, the comforting part made sense to me.
Unlike some of your other listeners, I haven’t made a practice of listening to your meditations multiple times during the week. Regardless of that, I recently realized that the meditations have made a big difference in my life. In situations that arose during the last couple of months, I found myself reacting very differently than my usual response. I found that I was calmer, more confident and able to successfully move through the situation with little or no regrets. Such a milestone for me.Basically, although my emotions are still bubbling up at inopportune times after a lifetime of suppressing them, I feel in a much better place since starting your sound healing. 

Anne C

I have been a student of your offerings since Sept. 2020.  Your presentations and meditations are profound and beautiful. I have come through many dark places  with you and my trusted therapist. Attachment trauma issues are being healed, along with all of the lack of self worth stuff. And I am finally able to embrace the knowledge that I am part of God and am becoming a co creator of the Divine.  I have just added the commands to my daily work. I still listen your emotional boundaries session with the self love & stillness meditations.

 

Susan F

 Thank you for your amazing generous spirit! Your meditations have changed my life! I’ve been part of your sound healing circle since last September but only on replay as it is 1-3 am here live! This has made such a difference to my health and happiness! You are a great gift in my life! Thank you!!

 

Wendy M

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What People Are Saying

“I look forward to your guided meditations every Sunday, they are highly effective, tranquilizing and unburdening. Thanks so much for those and your input on these areas.”

Carolyn D

Thank you so much for making these sessions so readily available. Last night’s meditation was my first one and I absolutely loved it. I can’t wait to explore more of your work and join you again next Sunday. With very best wishes

Julia M

“Dear Niki, thank you for all you are doing – you are a beam of beautiful bright light in this world of madness and uncertainly. I am always looking forward to Sunday evenings, to see your lovely face and smile (and very Intriguing door behind you).So thank you again, with a lot of love M

Marus P

I want to express that I look forward to your weekly Sound Healing Circle, and that I am grateful for you and these sessions

Wendy P

Privacy Policy

This Privacy Policy sets out how we, Integral Health Limited, collect, store and use information about you when you use or interact with our website, abundantenergyportal.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective 16th May 2019.

Contents

  • Summary
  • Our details
  • When you visit our website
  • When you use our website
  • Marketing communications
  • Information obtained from third parties
  • Disclosure and additional uses of your information
  • How long we retain your information
  • How we secure your information
  • Transfers of your information outside the European Economic Area
  • Your rights in relation to your information
  • Changes to our Privacy Policy
  • Children’s Privacy

Summary

This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

  • Data controller: Integral Health Limited
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  • Transfers of your information outside the European Economic Area: By using our website, your information may be transferred outside of the European Economic Area. We take personal data seriously and as such we ensure appropriate safeguards are in place, including, for example, that the third parties we use who transfer your information outside the European Economic Area have self-certified themselves as compliant with the EU-U.S. Privacy Shield.
  • Use of profiling: we use profiling to understand our users better through web and marketing analytics, provide targeted advertising and deliver a personalised user experience.
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  • Sensitive personal information: we do not collect what is commonly referred to as ‘sensitive personal information’.

Our details

If you have any questions about this Privacy Policy, please contact the data controller.

The data controller in respect of our website is;

Integral Health Limited,

The Abundant Energy Expert is the trading name for Integral Health Limited.

Registered Company Address:

26 Chapel Street,
Cheadle,
Cheshire,
SK8 1BR

Company number: 04878585

Tel (0) 208 123 1645

You can contact the data controller by writing to our data protection officer, at the address above, or by sending an email to [email protected].

When you visit our website

We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.

Web server log information

We use a third party server to host our website called Google Cloud the privacy policy of which is available here: https://cloud.google.com/security/privacy/

Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

Use of website server log information for IT security purposes

We collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: we have a legitimate interest in using your information for the purposes of ensuring network and information security.

Use of website server log information to analyse website use and improve our website

We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser use.

We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on particular pages on our website.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: improving our website for our website users and getting to know our website users’ preferences so our website can better meet their needs and desires.

Cookies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

We use cookies on our website, including essential, functional, analytical and targeting cookies. For further information on how we use cookies, please see our cookies policy.

You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using a cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookie policy.

When you contact us

We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Enquiry forms

When you contact us using an enquiry form, we collect your personal details and match this to any information we hold about you on record. Typical personal information collected will include your name and contact details. We will also record the time, date and the specific form you completed.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Messages you send to us via our contact form may be stored outside the European Economic Area on our contact form provider’s servers.

Phone

When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.

We record customer-facing phone calls for training and customer service purposes.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Post

If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

When you use our website

Social Media Tools

We have a wide range of social media tools to be able to use on our website.  These tools include (but not limited to); Sharing, Likes, comments and submitting content both on and off our website. By using these tools, you are providing your consent to store and use the submitted data whether personal information or general information both on and off our website.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us storing and using submitted content using the steps described above.

We may also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Information you submit may be stored both inside and outside the European Economic Area on our servers as well as third-party servers such as Facebook.

For further information about the safeguards used when your information is transferred outside the European Economic Area.

Registering on our Website

When you register and create an account on our websites, we collect the following information: your name, email address, address, location. We will also record the time and date of completion.

If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: registering and administering accounts on our website to provide access to content, allows you to buy goods and services and facilitates the running and operation of our business.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Transfer and storage of your information 

Information you submit to us via the registration form on our website may be stored outside the European Economic Area on our third-party hosting provider’s servers.

When you place an order

When you place an order with us, you will be transferred to our third-party provider who will collect and use information from individuals who place an order with us in accordance with this section and the section entitled Disclosure and additional uses of your information.

We use Infusionsoft to store and process your orders and their Privacy policy can be found here https://keap.com/legal/privacy-policy

Information collected when you place an order

Mandatory information

When you place an order for goods or services, we collect your name, email address, billing address.

If you do not provide this information, you will not be able to purchase goods or services from us or enter into a contract with us.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us where you are VAT registered and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions

Additional information 

We can also collect additional information from you, such as your phone number, full name, address etc.

We use this information to manage and improve your customer experience with us.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

If you do not supply the additional information requested at checkout, you will not be able to complete your order as we will not have the correct level of information to adequately manage your account.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: The ability to provide adequate customer service and management of your customer account.

Processing your payment

After you place an order you will need to make payment for the goods or services you have ordered. In order to process your payment we use both PayPal and WePay, a third party payment processor provided by InfusionSoft.

Your payment will be processed by on of the above providers, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access PayPal’s privacy policy via the following link: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

You can access WePay’s privacy policy via the following link : https://go.wepay.com/privacy-policy

Transfer and storage of your information 

In providing Card Services, your personal data will be transferred outside the EEA.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: to fulfil your contractual obligation to pay for the goods or services you have ordered from us.

Marketing communications

Our content, goods and services

When signing up for content, registering on our website or making a payment, we will use the information you provide in order to contact you regarding related content, products and services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing [email protected]

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services, in order to assist your organisation, grow.

Third party goods and services

In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us in relation third party goods and services by email by ticking a box indicating that you would like to receive such communications.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information 

Information for marketing campaigns will be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Use of tracking in emails 

We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click through rates and content engagement that our emails achieve.

Information obtained from third parties

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties

We can often receive information about you from third parties. The third parties from which we receive information about you can include partner events within the marketing industry and other organisations that we have a professional affiliation with.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.

Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one.

In certain circumstances will also obtain information about you from private sources, both EU and non-EU, such as marketing data services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing [email protected]

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services.

Where we receive information about you in error

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Disclosure and additional uses of your information

This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business

These include the following: Internet services, IT service providers and web developers.

Our third-party service providers are located both inside and outside of the European Economic Area.

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.

Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): resolving disputes and potential disputes.

How long we retain your information

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Server log information: we retain information on our server logs for 3 months.

Order information: when you place an order for goods and services, we retain that information for seven years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 36 further month(s), after which point we will archive your information.

Newsletter: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe).

Membership: we retain the information you used to sign up for our memberships for as long as you remain subscribed (i.e. you do not unsubscribe).

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

  • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
  • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
  • whether we have any legal basis to continue to process your information (such as your consent);
  • how valuable your information is (both now and in the future);
  • any relevant agreed industry practices on how long information should be retained;
  • the levels of risk, cost and liability involved with us continuing to hold the information;
  • how hard it is to ensure that the information can be kept up to date and accurate; and
  • any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website;
  • only transferring your information via closed system or encrypted data transfers;

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

Your information may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out earlier in this policy.

We will also transfer your information outside the EEA or to an international organisation in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

Your rights in relation to your information

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to the data controller using the details provided at the top of this policy.

  • to request access to your information and information related to our use and processing of your information;
  • to request the correction or deletion of your information;
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller);
  • to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

Further information on your rights in relation to your personal data as an individual

You can find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

How we verify your identity

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to the data controller using the details provided at the top of this policy.

  • to object to us using or processing your information where we use or process it in order
  • to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your information) based on any of these purposes; and
  • to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

  • clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • sending an email to [email protected]       , asking that we stop sending you marketing communications or by including the words “OPT OUT”.

Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

Our website does not allow you to register any ‘Sensitive Information’, however if we ask for this, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation.

Changes to our Privacy Policy

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy 

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information 

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

Children’s Privacy

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by contacting us by using the details at the top of this policy.